Last updated: June 2026 — James Wilson, Merchantrd
At Merchantrd (merchantrd.com), every casino and Aviator game review you read is the result of a structured, hands-on evaluation process led personally by James Wilson. Our goal is simple: to give Indian players in 2026 an honest, accurate, and independently verified picture of every platform we cover. This page explains exactly how we work, what we look for, and how we score each site.
James Wilson is the founder and lead reviewer at Merchantrd. James personally creates an account, deposits real money, plays the Aviator game, tests withdrawals, and contacts customer support on every single platform before a review is published. No review is written from a distance. No score is assigned based on marketing materials or operator claims alone. Every rating reflects genuine, first-hand experience on the platform as an ordinary Indian player would encounter it.
James brings years of experience reviewing online casinos and crash-style games for the Indian market. His methodology is consistent, repeatable, and updated regularly to reflect changes in industry standards, Indian regulations, and player expectations.
Before spending a single rupee, James verifies the platform's licensing credentials, checks its regulatory standing, and researches its ownership history. Platforms with unresolved complaints, expired licenses, or opaque ownership structures are flagged immediately.
James registers a real account using standard Indian credentials. He evaluates how smooth the sign-up process is, how long KYC verification takes, and whether the platform communicates clearly in English for Indian users.
A real deposit is made using popular Indian payment methods such as UPI, Paytm, and net banking. Bonus terms are read in full, and the welcome offer is actively claimed and played through to assess whether the advertised value matches the reality.
James plays the Aviator game extensively across multiple sessions, evaluating load speed, RTP consistency, fairness certification, and overall gameplay experience on both desktop and mobile devices.
A withdrawal request is submitted and tracked from request to receipt. Processing times, fees, and any friction in the process are all documented.
James contacts the support team via live chat, email, and any available phone line to assess response times, accuracy of answers, and overall helpfulness.
Once all data is collected, James assigns scores across six weighted categories and writes the final review based entirely on his personal findings.
| Category | Weighting | What We Evaluate |
|---|---|---|
| Licensing and Safety | 25% | Valid gambling license, SSL encryption, responsible gambling tools, fairness certification |
| Bonuses and Promotions | 20% | Welcome offer value, wagering requirements, bonus terms clarity, ongoing promotions |
| Game Selection | 20% | Aviator game availability, software providers, RTP figures, variety of crash games |
| Payment Methods | 15% | UPI, Paytm, net banking support, deposit and withdrawal limits, processing speed |
| Customer Support | 10% | Response time, availability hours, quality of assistance, language support |
| Mobile Experience | 10% | Mobile browser performance, dedicated app quality, load times, touch interface usability |
Every platform receives a final score on a scale of 1 to 10, calculated by combining the weighted scores from each category above. Here is what each score range means:
Independence is the foundation of everything we do at Merchantrd. Here is how we protect our editorial integrity:
If you have questions about how a specific review was conducted, or if you would like to report an issue with a platform we have reviewed, you are welcome to reach out directly through the contact page at merchantrd.com. James Wilson reads and responds to all genuine player inquiries personally.